Shipping & Delivery

Shipping Policy

At Sculvyn, we’re committed to delivering your order as quickly and safely as possible, no matter where you are in the world.

Once your order has been processed and shipped, a shipping confirmation email with your tracking number will be sent to your inbox. Please note that some orders may require additional information from our shipping team regarding your shipping address and/or payment confirmation. Please check your inbox for any follow-up emails after placing your order to ensure your order can be processed without delay.

1. Order Processing Time

Regular Items: 3–5 business days

Order processing time refers to the time required to prepare and inspect your order before it is shipped.

2. Shipping Time & Delivery Estimates

Total Delivery Time = Processing Time + Shipping Time

Region Standard Shipping
Worldwide 7–15 business days

Note: Delivery times are estimates and may vary depending on customs clearance, weather conditions, holidays, local carrier operations, and other unforeseen circumstances.

3. Shipping Fees

Region Standard Shipping
Worldwide $9.99 (Free over $49)

⚠️ Special Notice: Shipping costs may vary depending on the total weight of your order and the destination country. Some remote or restricted areas may incur additional shipping surcharges. The final shipping cost will be displayed at checkout.

Shipping times may also be affected by the efficiency and operating schedules of local carriers.

All shipping and delivery times stated above are in business days. During major holidays and peak shopping periods, increased air freight volume and courier demand may result in transportation delays.

If you have a specific date by which you need your order, we recommend contacting us in advance. We will do our best to arrange and process your order as quickly as possible.

4. Tracking Information

Once your order has been shipped, the tracking number will be sent to you by email.

You can track your package through 17TRACK or your local carrier's official tracking website.

Please allow some time for tracking information to become available after your package has been shipped.

5. Delivery Issues

Customs Delays:
Sculvyn is not responsible for delays caused by customs clearance, inspections, or other procedures required by local authorities.

Incorrect Address:
Please carefully check and confirm your shipping information before completing your order. Sculvyn is not responsible for delays or additional costs caused by an incorrect or incomplete shipping address provided by the customer.

Lost or Damaged Packages:
If your package arrives visibly damaged, please refuse delivery when possible and contact us immediately. If your package is lost or arrives damaged, please contact our customer service team as soon as possible so we can assist you.

📧 Need Help?

If you have any questions regarding shipping or delivery, please contact us:

Email: service@sculvyn.com

Service Hours: Monday–Friday, 8:00–18:00 (GMT+8)