Returns & Refund

Returns & Refund Policy

Our 90-Day Money-Back Guarantee

At Sculvyn, we stand behind the quality of our products. If you're not completely satisfied with your purchase, you may contact us within 90 days from the date of delivery to request a refund.

For the best experience, we recommend using your product consistently and as directed before deciding whether it meets your expectations.

How It Works

Contact us at service@sculvyn.com with your order number and the reason for your refund request.
Request review — Our team will review your request and respond within 24-48 hours.
Refund processed — Once your request is approved, the refund will be issued to your original payment method within 5-10 business days.

In most cases, you may not need to return the product. We may recommend passing it along to someone who could benefit from it.

What's Covered

Not Satisfied With Your Purchase

If you're not satisfied with your product, you may request a refund within 90 days of delivery, subject to the terms of this policy.

Defective or Damaged Product

If your product arrives defective or damaged, please contact us with your order number and photos of the issue. Depending on the situation, we will offer a replacement or full refund.

Package Lost in Transit

All shipments are insured. If the carrier confirms that your package has been lost in transit, we will reship your order or issue a full refund at no additional cost.

What's Not Covered

The following situations are generally not eligible for a refund:

Incorrect shipping address: The customer provided an incorrect or incomplete shipping address at checkout.
Packages marked as delivered: Packages that are confirmed as delivered by the carrier but are later reported as missing due to theft or porch piracy.
Incorrect size selection: Please carefully review our Size Guide before placing your order. We recommend measuring yourself and selecting the appropriate size.
Requests submitted after the 90-day guarantee period.
Products that have been intentionally damaged or misused.
Orders with an existing chargeback: If you have already filed a chargeback, please contact us first so we can work with you to resolve the issue.

Choosing the Right Size

Because our compression and sculpting products are designed to provide a close, supportive fit, selecting the correct size is important.

Before placing your order, please carefully review the Size Guide available on each product page and compare it with your measurements.

If you're between two sizes:

Choose one size up for a more comfortable fit.
Choose one size down if you prefer a firmer, more compressive fit, provided it remains within the recommended size range.

Not sure which size to choose? Contact us at service@sculvyn.com with your measurements, and our team will be happy to help you select the most suitable size before you order.

Warranty

We stand behind the quality of our products. If you receive a product with a manufacturing defect or damage that occurred before delivery, please contact us at service@sculvyn.com as soon as possible with your order number and photos showing the issue.

After reviewing the situation, we may provide a replacement or refund, depending on the circumstances.

Normal wear and tear, improper use, intentional damage, or damage caused by failure to follow care instructions are not considered manufacturing defects.